Family Law Firm

    How a family law firm cut cost per lead 62% and added $1.4M in retainer revenue with intent-segmented paid search and trust-first landing pages.

    Key Outcomes

    • 62% reduction in cost per qualified consultation
    • Landing page conversion lifted from 3.1% to 11.4%
    • 41 new retainers signed in the first quarter
    • $1.4M in new retainer revenue attributed to the program
    62%
    CPL Reduction
    41
    Retainers Signed (Q1)
    $1.4M
    New Retainer Revenue

    The Challenge

    Highly emotional buyers, low trust, and a saturated local market with aggressive PPC competition driving lead costs above $400.

    The firm needed a comprehensive marketing system that could:

    • Cut cost per qualified consultation in a $400+ CPC market
    • Build trust quickly with prospects in emotional decision states
    • Replace generic ad copy with intent-matched landing experiences
    • Create a repeatable retainer pipeline beyond word of mouth

    The Solution

    We rebuilt their acquisition stack around intent segmentation and trust-led conversion design:

    1. Intent-Segmented Paid Search

    Separated divorce, custody, and modification intents into discrete campaigns with matched landers, eliminating wasted spend on tire-kickers.

    2. Trust-First Landing Pages

    Replaced fee-led messaging with attorney bios, video walkthroughs, and outcome stories to lift conversion rate from 3.1% to 11.4%.

    3. Same-Day Intake Automation

    AI-assisted intake qualifies leads in under 4 minutes and books consultations directly on attorney calendars without front-desk friction.

    The Results

    11.4%

    Landing page conversion rate, up from 3.1%

    62%

    Lower cost per qualified consultation

    41

    New retainers signed in first quarter

    "We finally have a system that brings in the right clients without burning through ad budget. Triad understood our practice and built something that actually fits how family law works."
    Rachel B., Founding Partner

    Frequently Asked Questions

    What industry is this case study from?

    This is a family law firm in the legal services industry, focused on divorce, custody, and modification matters.

    How did the firm reduce cost per lead by 62%?

    By splitting paid search into divorce, custody, and modification intents with matched landing pages, eliminating wasted spend on low-intent clicks and lifting conversion rate from 3.1% to 11.4%.

    How long did it take to see results?

    Cost per lead improvements appeared within the first 30 days, and the 41 new retainers were signed across the first quarter of the engagement.

    What services did Triad deliver?

    Intent-segmented Google Ads, trust-first landing pages with attorney bios and outcome stories, and same-day AI-assisted intake with calendar booking.

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